Listening, communicating, asking the right questions and then providing quality parts and services all lead to long-term business relationships. Doing the right thing and following through on our promises is part of our culture. At John Russert & Associates, Inc. we strive to to be the one and only agency you contact when you source engineered parts and components.
Our team is comprised of experienced professionals with a common goal of providing superior manufactured products and services to our customers. YOUR success is OUR success, and we recognize that our future is dependent on being able to meet every need of your manufacturing business. Our focus is to improve total cost and quality, add value and improve delivery time to help our customers keep up with current industry demands.
Our pledge is:
- To respond to our customers' needs with a sense of urgency.
- To take the burden off the customer by providing the best sourcing solutions for components at the best total cost.
- To establish new and nurture long-term relationships.
- To continue our growth (and yours) through our ability to innovate, operate efficiently and respond to change.
We pride ourselves in having long-term relationships with our customers based on trust. Our sales agents listen, communicate, educate, and have learned how to avoid surprises. And although invisible to our customers, we are in constant contact with our manufacturing partners - all critical aspects of meeting your expectations each and every time. Additionally, we always take into consideration the applications of engineered parts in order to make sure both the supplier and customer understand the expectations of one another.
Contact us today for assistance with your next project and experience first-hand the difference of working with John Russert & Associates!